Hours of Service
IDSync technical support team is available to assist you during our standard support hours of Monday through Friday, 8:00am to 5:00pm Eastern Standard Time.
Should you need support after our normal office hours, we office 24×7 extended hours support with a paid support contract. You may reach our after hours team by calling one of our office numbers and selecting the option of EMERGENCY after-hours support
Emailed Support Requests
You may also open a support request by sending an e-mail to [email protected]. E-mails submitted to this address will automatically create a support request in our system and an engineer will contact you as quickly as possible.
US and Canada
United Kingdom: +44 2070 486 298
Denmark: +45 7877 2120
Australia: +61 2807 35075